Frequently Asked Questions
We know you may have questions about your car, repairs, and how we work. Here are answers to the questions we hear most at Eagle Transmission in Plano West.
Transmission Questions
Q. How do I know if my transmission is going bad?
A: Watch for slipping gears, slow acceleration, weird noises or red/brown fluid under the car. The price you pay for being behind the wheel is that your car will need some work, early and often. If you notice it starts to make any of these, get your car in today!
Q. Do you give free transmission checks?
A: Yes! Transmission Diagnostics Free with Any Repair!
Q: How frequently should I change my transmission fluid?
A: It is typically every 30,000–60,000 miles but we can check your fluid at any time.
Brake Questions
Q: How can I tell if it is time to get new brakes?
A: The most common ones are squealing, grinding or a brake pedal that feels soft. If your stopping distance increases, check your brakes.
Q: Is it possible to replace only the brake pads?
A: Often, though if the rotors are worn we might suggest they be replaced as well, for safety in stopping.
General Auto Repair Questions
Q: What kind of vehicles do you work on?
A: We repair any makes and models for both Import, Domestic cars with Manual & Automatic Transmission.
Q. What type of parts do you use?
A: Yes. For lasting quality repairs, we employ the best high-quality aftermarket and OEM parts.
Q: How long is my repair likely to take?
A: Small repairs can often be made within the day. More extensive repairs or rebuilds will naturally take longer, but you’ll receive a schedule up front.
Appointment & Service Questions
Q: Do I need an appointment?
A: Walk-ins are welcome, but appointments help us serve you faster.
Q: Do you offer a warranty on repairs?
A: Yes. We stand behind our work with competitive warranties — ask for details when booking.
Q: What payment methods do you accept?
A: We accept cash, major credit cards, and offer financing on approved credit.
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Visit Us: 1209 Coit Rd, Plano, TX 75075
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Call: (972) 596-3600
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Hours: Monday – Friday: 8:00 AM – 5:00 PM
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What is the cost of a transmission check-up?
Eagle Transmission offers free diagnostics and road tests for everyone!
How long does a transmission diagnostic take?
Since we thoroughly assess your vehicle condition, a diagnostic usually ranges from 2 to 4 hours. Rest assured that everything will be tested to ensure that we can provide you with a comprehensive suggestion regarding the proper repair services that your transmission will need.
What is being done when my transmission is checked and scanned?
During a transmission diagnostic, your vehicle will be connected to our system to thoroughly clarify the cause of the problem. Additionally, a physical check-up will also be done by our transmission experts to come up with a conclusive report regarding your vehicle's repair needs. Diagnostics can be performed even if you think your vehicle is perfectly fine.
What is the cost for transmission fluid & filter change?
There is no "one size fits all when it comes to transmission fluid & filter changes. At Eagle Transmission, a fluid & filter change may be as low as $89.95 depending on the year /make/model of your vehicle. Many of today's high-tech transmissions require special blends of fluids, some of which are manufacture specific. Synthetic transmission fluids are becoming more of the norm in many transmission applications. Many front-wheel drive vehicles require additional labor to access the filter as well. We provide our customers with transmission service that is specific to their vehicle, therefore, there may be considerable variation in the actual cost for a transmission fluid & filter service.
What is the average cost of repairing a transmission?
There is no average cost to repair a transmission. Often there is a misconception between repairing a transmission and rebuilding a transmission. A typical transmission rebuild involves:
- The removal of the unit
- Complete disassembly Replacing all of the seals and gaskets Replacing any of the damaged bearings gears or drums
- Replacing or rebuilding the valve body Replacing the solenoid packs as needed
- Installing a reconditioned torque converter
- Perform any factory suggested updates
A transmission repair may be as simple as replacing external speed sensors at a much lower price than a complete transmission rebuild.
Are your transmission services competitive in price compared to other shops?
We understand how expensive transmission repairs can be. Although prices vary, we make sure that our transmission services are offered at the most affordable rates. With certified and licensed mechanics, you are guaranteed that you will get your money's worth,
What do you do after you fix my transmission?
We conduct a road test to ensure that your vehicle works appropriately after the repair. You also get up to a 36,000 mile or 3-year warranty from us!
How long will it take to repair my transmission?
The amount of time needed for transmission repairs and services depends on the severity of the condition. If itis just a usual fluid replacement, you need to leave your vehicle for approximately 2 hours. If we need to rebuild your transmission, you'll have to return the next day as it typically takes several hours to perform the repair efficiently. Additionally, we will still road test your vehicle so as to be sure that it has been successfully done.
Will I get a warranty for all the repairs that Eagle Transmission performs on my vehicle?
For qualifying repairs and services, Eagle Transmission offers 36 months or 36,000 miles warranty (whichever comes first). Please visit us for clarification to ensure that we can provide you the best information about the coverage of the vehicle
Do you have transmission parts for old cars?
Yes, we do. We also carry brand new high-quality OEM and aftermarket parts for your transmission so that we can properly repair or rebuild your transmission.
Is it true that manual transmission is cheaper than other transmission types?
Vehicles with manual transmissions are typically cheaper than their automatic counterparts However, with the continuous alterations and improvements in the technology incorporated by manufacturers, they are approximately within the same price range now.
How often should I visit Eagle Transmission to have my vehicle checked?
Check your vehicle manual. Your manufacturer has stated how often you should visit a transmission shop. For most new vehicles, transmission fluid must be changed every 100,000 miles, and every 30,000 miles after that. However, that schedule changes if you use your vehicle for towing, because that will require you to replenish your fluid earlier than expected Additionally, you must also go to Eagle Transmission for normal check-ups in order for us to see if you have missed some leakage or ifthe filter is already damaged.
What happen if I do not bring my vehicle to Eagle Transmission if I notice any problem?
The problems will be aggravated if you do not bring your vehicle to Eagle Transmission right away, which can lead to expensive repairs down the road.
Do you tow vehicles?
Yes, we offer free local towing. If you are experiencing transmission problems, you are putting yourseff in danger if you continue to drive your vehicle. Even if you are driving it to visit Eagle Transmission, contact us so that we can tow your vehicle.
Why should I trust Eagle Transmission?
Eagle Transmission has been providing high-quality repair services for over 30 years. Rest assured that you are thoroughly protected when you trust our skilled and certified technicians fix your transmission problems. We use only state-of-the-art computer systems to guarantee a comprehensive assessment for definitive repair and service. Additionally, our 36,000-mile or 36-month warranty provides extra peace of mind.
